Affordable Computer Services - Steri 'n' Stock FAQ

FAQ

General Questions...

Does Steri 'n' Stock® integrate with my Practice Management Software?

Will I need training?

Will I need to buy a barcode scanner?

What labels can I use?

What are the system requirements?

I don't have a computer in my Steri or Stock areas!

Am I able to give feedback or give you a "wish List"?

How do I know what version I am running?

Steri Questions...

My packet cannot be used, the software indicates the barcode cannot be found?

What reports are available?

Stock Questions...

How do I enter the initial Stock items and the stock levels?

What if the items are too small for barcodes?

What reports are available?

Q.	Does Steri 'n' Stock® integrate with my Practice Management Software?
A.	Yes Steri 'n' Stock® can integrate. There is an additional file called 'usepacket.exe'* in the Steri 'n' Stock directory which completes the patient details automatically. A button or link can be created in your software with the following command switches - [program directory]\usepacket.exe /UPpatientID [patient code or number] /UPfirst [first name] /UPlast [last name] /UPbirthdate [date of birth]. The date format must be date/month/year (e.g. 1/1/51 or 01/01/1951). Here is an example of the command when it has been run from John Smith's chart :- "C:\Program Files\Steri 'n' Stock\usePacket.exe" /UPpatientID 000512 /UPfirst John /UPlast Smith /UPbirthdate 15/09/1972. * Currently Exact (from v9 FP5), Oasis (from v8.24-059) and PracticeWorks have the Steri link. Other applications are currently waiting for the relevant companies to authorise/integrate. Please check back at a later stage for a status update.
Top
Q.	Will I need training?
A.	In most cases no; however if you feel that your staff would benefit from some training we are happy to arrange that for you. There is a manual included on the CD and we are in the process of creating an instructional video.
Top
Q.	Will I need to buy a barcode scanner?
A.	When you purchase Steri 'n' Stock a barcode scanner is supplied. If you only have the Demo version at this stage, you can either purchase the full product or manually enter the barcodes when you use them. In some cases a different barcode scanner may suit the needs of your surgery better than the standard one supplied with the product (e.g. cordless barcode scanner). If that is the case we can show you a variety of barcode scanners that will suit your requirements. Please contact our sales staff for more information.
	Top
Q.	What labels can I use?
A.	The following labels can be used with Steri 'n' Stock v1.0... Avery DL-30 (30 labels per page) Avery L7651 (65 labels per page) Avery L7656 (84 labels per page)
	Top
Q.	What are the system requirements?
A.	The minimum system requirements are Windows XP 512Mb of memory 1.0GHz AMD/Intel CPU 800 x 600 screen resolution The recommended system requirements are Windows XP/Vista 1024Mb of memory 1.8GHz Intel CPU 1024 x 768 screen resolution You can also run Steri 'n' Stock on a Windows Terminal Server. Please Note: Whilst every effort is made to ensure the accuracy of Software System Requirements, the successful operation and use of any software depends on the state and general health of each unique computer system.
	Top
Q.	I don't have a computer in my Steri or Stock areas!
A.	Unfortunately you will need a computer in those areas to effectively track your items.
	Top
Q.	Am I able to give feedback or give you a "wish List"?
A.	Yes, we welcome any feedback/wish list you may care to offer. It is our aim to examine and action all suggestions that may prove beneficial in any way to improve our product or to assist in the continued good relationship between our company and it's end-users.
Top
Q.	How do I know what version I am running?
A.	To find the version that you currently have installed, locate the SnS.exe file. In Windows XP, right mouse click on the shortcut and select "Properties", then select "Find Target". In Windows Vista, right mouse click on the shortcut and select "Open file location". Right mouse click on SnS.exe and select "Properties". In Windows XP, select the Version tab and find the "Product Version" in the item list - the version will appear in the value column. In Windows Vista, select the Details tab and look for "Product Version" in the Property column.
Top
Q.	My packet cannot be used, the software indicates the barcode cannot be found?
A.	This can be caused by one of two things, a faulty scanner, or the scanner is having difficulty reading the label due to its location on the packet. When you enter the packet into the system, check that the correct barcode has been read before clicking on the "enter packet" or "end batch" buttons. You may also need to reassess where you physically place the barcode prior to the sterilisation process. When using the packet, try entering the barcode manually, the barcode may not have been entered into the system originally.
	Top
Q.	What reports are available?
A.	Steri has the following reports available... Daily activity Report Cycle Report Usage Report Discarded Report Date Range Activity Report Cycle Report Usage Report Discarded Report Packet Age Report Patient's Usage Report
	Top
Q.	How do I enter the initial Stock items and the stock levels?
A.	This can be done in one of two ways... 1. You can use the "Enter New Item" area to add in the Description, etc. for each item. Initially you may find it faster to just enter the description and go back and fill in the other relevant information later. 2. You can use the Import CSV option in the maintenance area. This will import a single column CSV file holding only the stock description. You will have to go back and fill in the other relevant information later. Once all the stock items have been entered, use the "Enter Stocktake" area, located under maintenance, to enter the initial levels. Once all items are entered you can print the barcodes and attach them to the stock items. Minimum levels can be added via the maintenance area also without the need to edit each individual stock item.
	Top
Q.	What if the items are too small for barcodes?
A.	Where the items are too small to be labeled, we recommend that a barcode be placed on the drawer or shelf for identification and to print a "selected Stock Items" report, which includes these barcodes. Keep the sheet(s) next to the computer and use this report to scan the barcode when the item is used.
	Top
Q.	What reports are available?
A.	Stock has the following reports available... Low Stock Report Supplier Low Stock Report Monthly Usage Report Supplier Order Report Stocktake Counting Report Print List of ALL Stock Items (including Barcodes) Print List of selected Stock Items (including Barcodes) Print Full page of Barcodes for Single Stock Item Print Barcodes for Selected Items
	Top